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DECATUR SOLUTION WORKS
Appliance Repair
True appliance repair in Decatur GA - Decatur Solution Works
True Commercial Refrigeration Experts

True Refrigeration Repair in Decatur & Metro Atlanta
Commercial Refrigeration Authorized

True is the gold standard in commercial refrigeration, and we're the Metro Atlanta service partner restaurants and convenience stores rely on. EPA Section 608 certified, parts on truck, 24/7 emergency dispatch for service-contract accounts.

True Services

Every True Appliance We Repair

True Reach-In Refrigerators

1, 2, and 3 door reach-ins. Compressor, evaporator, defrost, door gaskets.

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True Glass-Door Merchandisers

Beverage coolers, deli displays. Cooling, lighting, door, condenser repair.

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True Prep Tables

Sandwich, pizza, salad prep tables. Cold pan, lid, refrigeration, drainage.

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True Undercounter Units

Bar coolers, undercounter refrigerators and freezers. Restaurant-grade service.

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Symptoms & Error Codes

Common True Commercial Refrigeration Symptoms & Error Codes

Recognize one of these? Book online or call — most are fixed the same day with parts already on our truck.

Reach-In Not Holding 38 °F

Dirty condenser, low refrigerant charge, evaporator fan or thermostat/controller.

Evaporator Coil Iced Over

Defrost timer/heater failure or door gasket leaks in a humid kitchen.

Compressor Cycling on Overload

Clogged condenser, bad condenser fan or failing start components.

Water Leaking Under Unit

Clogged drain line, cracked drain pan or condensate evaporator failure.

Glass-Door Merchandiser Sweating

Door heater or gasket failure; low-e glass seal loss.

Prep Table Rail Warm

Cold-pan evaporator restriction, fan or controller setpoint fault.

Error CodeWhat It Means
HI / LOHigh / low cabinet temperature alarm
P1 / P2Cabinet / evaporator probe failure
dEFDefrost cycle in progress
dADoor open alarm
EEController memory / data error
CLClean condenser reminder
Frequently Asked Questions

True Repair FAQ

Do you repair all True appliances?
Yes — we service every major True appliance category including reach-in refrigerators, glass-door merchandisers, prep tables, undercounter units. Same-day appointments available Mon–Fri 8 AM–6 PM and Sat–Sun 10 AM–6 PM.
Are you authorized to service True appliances?
Decatur Solution Works is a factory-trained True service partner with OEM parts on every truck. We follow True diagnostic procedures and offer a written warranty on every repair.
How much does True appliance repair cost in Decatur?
Our residential diagnostic is $89 (credited toward the repair if you proceed). You approve a flat-rate quote before any work begins.
How long does a True repair take?
Most True repairs are completed in a single visit of 60–90 minutes because we stock the common OEM parts on the truck. If a special-order part is needed, we typically return within 2–3 business days.
What warranty comes with a True repair?
Every True repair includes a written warranty covering both parts and labor. If the same part fails within the warranty period, we return and fix it at no charge.
Can you come out today for a True repair?
Yes — when booked before noon, we offer same-day service across Decatur, Stone Mountain, Lithonia, Tucker, Conyers & DeKalb County. Emergency service is available outside business hours (emergency rate applies).
Book Same-Day Service

Book Same-Day True Repair

Tell us the True model and symptom — a live dispatcher confirms your appointment within one business hour.

Need a Fast Fix? Get $25 Off Your First Repair

Fill out the form below to claim your discount and get your appliances running smoothly again today.

No payment required · $89 diagnostic credited toward repair · Written warranty included · Privacy Policy · Terms & Warranty

Ready to fix your True appliance?

Same-day service across Decatur & DeKalb County.